Job Description
Join our award-winning call center team in Indianapolis and kickstart your career immediately! We're seeking motivated Full-Time Customer Service Representatives to deliver exceptional client experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. No experience necessary – we provide paid training! Apply today and start earning tomorrow.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Customer service mindset with problem-solving aptitude
- Reliable internet connection for remote work options
- Flexibility to work weekends/holidays as needed
- Passing background check and drug screening