Job Description
Join New York's Premier Call Center with Daily Pay & Paid Training!
Ready for a career where your effort equals immediate rewards? ConnectCare Solutions is hiring passionate Customer Service Agents in New York City with daily pay and comprehensive paid training. No experience needed – we provide all tools for success! Enjoy competitive hourly pay ($18-$25), flexible scheduling, and growth opportunities in a supportive environment. Immediate openings available – start earning today while building long-term skills in customer service and sales. Florida opportunities also available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and knowledge bases
- Meet performance metrics (call time, resolution rate, upselling targets)
- Document interactions accurately in compliance protocols
- Collaborate with team members to improve service quality
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 30+ WPM with computer proficiency
- Resilience in fast-paced, high-volume environments
- Basic math aptitude for billing-related inquiries
- No prior experience necessary – paid training provided
- Must pass background check and drug screen