Job Description
Transform your weekends into a rewarding career with Oklahoma City's premier call center employer! We're seeking energetic professionals to join our weekend team with comprehensive paid training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement—all while serving local communities. Join us in delivering exceptional customer experiences and build a stable future in Oklahoma's thriving service industry.
Responsibilities
- Handle inbound/outbound customer calls for local businesses with professionalism
- Resolve inquiries, process orders, and provide accurate information
- Document interactions and maintain detailed case notes
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to resolve complex issues
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Reliable internet connection and quiet home workspace
- Flexible availability for weekend shifts (Sat/Sun)
- Basic computer proficiency
- Customer service experience preferred but not required