Job Description
Launch your career with ConnectSolutions Group! We're seeking enthusiastic Customer Service Representatives in Tucson to join our award-winning team. Enjoy comprehensive paid training, competitive compensation, and a supportive work environment. No experience necessary – we provide all tools for success!
What We Offer:
• Fully paid 2-week training program
• Starting wage of $16/hr + performance bonuses
• Comprehensive health benefits after 90 days
• Career advancement opportunities
• Modern downtown Tucson workspace
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics
- Collaborate with team to improve service quality
- Participate in ongoing training and development
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Proficiency with basic computer applications
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Tucson location
- Flexibility to work weekends/holidays as needed
- No prior experience required – training provided!