Job Description
Join NYC's fastest-growing call center and enjoy weekly pay! We're hosting an exclusive hiring event for motivated individuals seeking stable careers in customer service. No experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment in the heart of Manhattan.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing, technical, and service inquiries efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and resolution time
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (30+ WPM)
- Positive attitude and customer-focused mindset
- Reliable transportation to Manhattan office
- Flexible availability to work evenings/weekends