Job Description
Join our dynamic team at Premier Customer Solutions! We're hosting a exclusive hiring event for weekend-shift Customer Service Representatives in Atlanta. Enjoy competitive pay ($18-$22/hr), flexible scheduling, and a supportive environment focused on growth. Perfect for students, parents, or professionals seeking weekend-only work. Apply now to secure your spot at this career-boosting event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions and update CRM systems accurately
- Collaborate with team to maintain service excellence standards
- Meet performance metrics for resolution times and customer satisfaction
- Participate in weekend-only training sessions and team meetings
- Adhere to data security protocols and confidentiality agreements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficiency with CRM software and Microsoft Office
- Ability to work independently during weekend shifts
- Strong problem-solving and conflict resolution abilities
- Flexibility to work Saturdays and Sundays (8am-8pm)