Job Description
Join our award-winning team at Premier Customer Solutions! We're hosting an exclusive hiring event in Charlotte, NC for passionate Customer Service Representatives offering weekly pay and rapid career growth. This is your opportunity to make a real difference in your community while enjoying competitive compensation and comprehensive benefits.
Why Choose Us?
- Weekly paycheck (no more waiting 2 weeks!)
- Comprehensive training program
- Health, dental, and vision insurance
- Tuition reimbursement and career advancement paths
- Flexible scheduling options
Our Charlotte team supports local businesses and residents, making this a truly community-focused role. Apply today to secure your spot at our hiring event!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Collaborate with support teams to resolve complex cases
- Maintain 95% customer satisfaction score through quality service
- Participate in ongoing training to enhance product knowledge
- Support local community initiatives organized by the company
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Proficient in CRM software (Salesforce experience a plus)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Passion for helping local Charlotte residents and businesses
- Valid North Carolina driver's license (if local travel required)