Job Description
Join Cleveland's fastest-growing customer service team! We're seeking enthusiastic Local Customer Service Representatives for immediate weekly-paid positions in Cleveland, OH. Enjoy stable employment with bi-weekly paychecks, comprehensive training, and career advancement opportunities. No weekends or holidays required!
Why Join Us?
- Weekly paychecks (Direct Deposit)
- Full benefits package (Medical/Dental/Vision)
- Paid time off and holidays
- 401(k) with company matching
- Modern downtown office with free parking
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and service issues efficiently
- Process orders and update customer records
- Collaborate with team to improve service protocols
- Meet/exceed customer satisfaction metrics
- Document all interactions in CRM system
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Excellent communication skills
- Proficient with MS Office and CRM software
- Ability to type 35+ WPM
- Strong problem-solving abilities
- Reliable transportation to downtown Cleveland
- Positive attitude and team player mindset