Job Description
Join our dynamic team as a Local Customer Service Representative and kickstart your career in customer service without prior experience! We're seeking enthusiastic individuals in Oklahoma City to provide exceptional support to our community-based clients. Enjoy a supportive environment, comprehensive training, and immediate start opportunities. Make a real impact while growing professionally with a company that values your potential.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently using our proprietary CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to enhance service delivery
- Process transactions and maintain detailed records
- Identify opportunities to improve customer experience
- Adhere to company policies and regulatory standards
Qualifications
- High school diploma or equivalent required
- No prior experience necessary—comprehensive training provided
- Strong communication and active listening skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to our Oklahoma City location
- Must pass background check and drug screening