Job Description
Immediate-Start Customer Service Role with Weekly Pay in Denver!
Join Peak Support Solutions as a Local Customer Service Representative and jumpstart your career with weekly paychecks and no waiting period! We're seeking passionate individuals to deliver exceptional support to our Denver-based clients. Enjoy a modern workspace, comprehensive training, and the opportunity to grow within our dynamic team. Apply today and start earning next week!
Why Choose Us?
- Weekly pay with direct deposit
- Comprehensive benefits package (medical, dental, vision)
- 401(k) with company matching
- Clear career advancement paths
- Employee recognition programs
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Collaborate with support teams for complex resolutions
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Participate in continuous training programs
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with CRM tools (e.g., Salesforce, Zendesk)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Strong typing skills (40+ WPM)
- Background check clearance required
- Spanish fluency a plus