Job Description
Join Wichita Connect Solutions as a Local Customer Service Representative and become the voice of our thriving community! We're seeking passionate individuals to deliver exceptional support to Kansas-based clients. This immediate-start opportunity offers competitive pay, comprehensive training, and a dynamic team environment. Enjoy flexible scheduling options and career growth potential in Wichita's growing service sector. Apply today to start making a difference in your own backyard!
Responsibilities
- Handle inbound/outbound calls, emails, and chats for local clients
- Resolve customer inquiries with empathy and efficiency
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to maintain service excellence
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication skills and active listening ability
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Residency in Wichita metro area required
- Flexible availability including weekends