Job Description
Join our award-winning team as a Local Customer Service Representative in El Paso! We're seeking passionate individuals to deliver exceptional support to our community. Enjoy fully paid training, career advancement opportunities, and a supportive work environment. Help us make a difference while growing your professional skills in a thriving local business.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills in English and Spanish
- Basic computer proficiency
- Customer-focused mindset
- Ability to work flexible hours including weekends
- No prior experience required (paid training provided)