Job Description
Join Denver's fastest-growing customer service team! We're seeking passionate individuals to represent our local businesses with excellence. No prior experience required – we provide comprehensive paid training to launch your career in customer success. Enjoy a supportive environment with growth opportunities, competitive benefits, and the chance to make real impact on Denver's vibrant community.
What We Offer:
- Full paid training program (4 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Professional development stipend
- Paid time off and holidays
Responsibilities
- Delocate exceptional customer support via phone, email, and live chat
- Resolve inquiries efficiently while maintaining brand standards
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Identify upsell opportunities for local partners
- Participate in ongoing training sessions
- Meet performance metrics for response times and satisfaction
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to navigate multiple software systems
- Empathetic problem-solving approach
- Reliable transportation to downtown Denver office
- Flexibility to work occasional evenings/weekends
- Passion for Denver's local business ecosystem