Job Description
Join our award-winning customer service team in Denver and make an immediate impact! We're seeking passionate Local Customer Service Representatives to deliver exceptional experiences while enjoying weekly pay and rapid onboarding. This is your chance to build a rewarding career in a supportive environment where your contributions are recognized and rewarded.
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet/exceed performance metrics for call quality and resolution times
- Identify opportunities to enhance customer satisfaction processes
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to thrive in fast-paced, team-oriented environments
- Strong problem-solving and conflict resolution abilities
- Must pass background check and drug screening