Job Description
Join our dynamic team as a Local Customer Service Representative in Houston! We're seeking passionate individuals to deliver exceptional support to our community. Enjoy weekly pay, immediate start opportunities, and a supportive environment where your growth is prioritized. No weekend or overnight shifts – just consistent weekday hours with comprehensive training provided.
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to address complex service issues
- Actively contribute to process improvement initiatives
- Uphold company standards for service quality and compliance
- Support community outreach programs as needed
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in local markets
- Proficiency with CRM software and Microsoft Office Suite
- Exceptional communication skills in English and Spanish (bilingual a plus)
- Ability to work flexible weekday hours
- Strong problem-solving and conflict resolution abilities
- Valid Texas driver's license for local travel requirements