Job Description
Join our award-winning customer service team in Houston and become the voice of our brand! We're urgently seeking passionate individuals to deliver exceptional support to our local community. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your contributions make a real impact. Immediate openings available for our upcoming hiring event!
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process orders, returns, and service requests using our CRM system
- Collaborate with sales and support teams to ensure seamless customer experiences
- Document interactions and maintain accurate customer records
- Identify opportunities to improve service processes and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for professionalism and compliance
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of customer service experience in local market
- Exceptional communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends
- Bilingual (English/Spanish) candidates strongly encouraged
- Valid Texas driver's license for local travel
- Background check and drug screening required