Job Description
Join Atlanta Connect Solutions as a Local Customer Service Representative and become the voice of our thriving community! We're hosting an exclusive hiring event for motivated individuals ready to deliver exceptional service to Atlanta residents. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our supportive team environment.
Why Join Us? Immediate hire openings • Flexible day/night shifts • Paid training • Health/dental/vision benefits • 401(k) matching • Employee discounts • Career advancement paths.
Our Atlanta-based team serves local businesses and residents with pride. If you're passionate about helping people and building lasting relationships, we want to meet you at our hiring event!
Responsibilities
- Handle inbound/outbound calls and digital communications with Atlanta customers
- Resolve inquiries, complaints, and technical issues efficiently
- Process orders, payments, and account updates with precision
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Atlanta metro area residency required
- Flexible availability including weekends/holidays
- Background check and drug screen required