Job Description
Join our dynamic team as a Local Customer Service Representative and experience the freedom of daily pay! We're seeking passionate individuals to deliver exceptional support to our Louisville community. Enjoy flexible scheduling, comprehensive training, and immediate compensation for your hard work. This is your opportunity to build a rewarding career while making a tangible difference in customers' lives.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Meet/exceed performance metrics for response times and resolution rates
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Positive attitude and commitment to customer satisfaction