Job Description
Join our immediate-hire hiring event for Local Customer Service Representatives in Raleigh! Enjoy daily pay and launch your career with a company that values your growth. We're seeking passionate professionals to deliver exceptional support to our local community while enjoying competitive compensation and benefits. No experience required – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, account, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution time
- Participate in continuous training and skill development
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to type 35+ WPM with high accuracy
- Proficiency with basic computer applications
- Customer-focused mindset with problem-solving abilities
- Reliable transportation to our Raleigh location
- Availability for flexible shifts including weekends