Job Description
We are excited to announce a Hiring Event for dedicated Customer Service Representatives in Portland, Oregon. Join a team that values your time and offers the flexibility of Daily Pay options. We are looking for local talent to provide exceptional support to our clients and community members.
At Northwest Support Services, we pride ourselves on a modern, high-conversion work environment. Whether you are looking to start a new career or advance in a stable role, this opportunity offers competitive hourly rates and growth potential.
Why Join Us?
- Access to Daily Pay features.
- Comprehensive training and onboarding.
- Modern office setting in the heart of downtown Portland.
- Supportive team culture focused on success.
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints efficiently while maintaining a positive brand image.
- Accurately document customer interactions and account information in the CRM system.
- Assist customers with product information, order tracking, and service inquiries.
- Collaborate with the support team to identify trends and improve service protocols.
- Maintain a professional demeanor and adhere to company service standards at all times.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, sales, or support roles is preferred.
- Strong verbal and written communication skills.
- Basic computer literacy and ability to navigate multiple software applications.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Reliable transportation is a plus for local candidates.