Job Description
Join Nevada Solutions Group at our exclusive Las Vegas Hiring Event! We're seeking passionate Local Customer Service Representatives to deliver exceptional support to our community. As the first point of contact, you'll build lasting relationships while resolving inquiries with empathy and efficiency. Enjoy a competitive salary, comprehensive benefits, and career growth opportunities in Las Vegas's thriving service industry.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex escalations
- Meet/exceed monthly performance metrics
- Participate in quarterly training programs
Qualifications
- 1+ years customer service experience
- High school diploma or equivalent
- Proficiency with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- Flexibility for evening/weekend shifts
- Passion for helping Nevada residents