Job Description
Join our dynamic team as a Local Customer Service Representative in Memphis, TN! We're seeking passionate individuals to deliver exceptional support to our community. Enjoy paid training, competitive pay, and immediate opportunities for growth. No experience necessary—we provide all the tools you need to succeed. Work locally while making a real impact in your neighborhood.
Why Choose Us?
• Paid comprehensive training program
• Flexible day/shift options
• Career advancement opportunities
• Supportive team environment
• Local community focus
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve issues efficiently using CRM systems and internal resources
- Document interactions accurately in our customer database
- Collaborate with team members to improve service processes
- Meet performance metrics for response time and resolution
- Represent our brand with integrity in all customer interactions
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude with problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Reliable transportation to our Memphis location
- No prior experience required—training provided
- Must pass background check and drug screening