Job Description
Join Oakland Community Solutions and become the heart of our customer experience! We're hosting an exclusive hiring event for passionate Local Customer Service Representatives to serve our diverse Bay Area community. This is your chance to launch a rewarding career with competitive pay, comprehensive benefits, and growth opportunities. Bring your energy and empathy – we provide the rest!
Why Join Us?
- Competitive hourly wage with performance bonuses
- Full benefits package (health/dental/vision)
- Paid training and career advancement
- Supportive, inclusive team culture
Hiring Event Details:
Date: October 28, 2023
Time: 9:00 AM - 4:00 PM
Location: 555 Broadway Plaza, Oakland CA 94607
Bring: Resume, ID, and proof of eligibility to work in the US
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently while maintaining brand standards
- Process transactions, orders, and account modifications accurately
- Document interactions and maintain detailed customer records
- Collaborate with team members to resolve complex issues
- Identify opportunities for service improvements
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work flexible hours including weekends
- Valid California ID and reliable transportation
- Pass background check and drug screening