Job Description
Urgent Hiring: Launch Your Career in Customer Service! Cleveland Connect Solutions is seeking passionate Local Customer Service Representatives for immediate openings in Cleveland, OH. No experience required – we provide comprehensive PAID TRAINING to ensure your success!
Join our award-winning team where your communication skills shine. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement. We're investing in Cleveland talent – apply today and start your journey with us!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining positive client relationships
- Document interactions accurately in our CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed performance metrics including quality and efficiency standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including evenings/weekends
- Reside within 30 miles of Cleveland, OH