Job Description
Join our award-winning customer service team in Houston! We're seeking passionate part-time representatives to deliver exceptional local support with paid training included. Build your career in Georgia's thriving service industry while enjoying flexible schedules and competitive pay. No experience required – we'll equip you with all skills needed to succeed!
Responsibilities
- Handle inbound/outbound customer calls for local Houston businesses
- Resolve inquiries regarding products, services, and billing
- Document interactions using CRM software with precision
- Collaborate with cross-functional teams to escalate complex issues
- Maintain detailed records of customer interactions
- Participate in ongoing training programs to enhance skills
- Uphold company standards for quality and compliance
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Proficiency in basic computer applications
- Ability to work flexible shifts including evenings/weekends
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote training phases
- Valid Texas work authorization
- Previous service experience preferred but not mandatory