Job Description
Join our award-winning team as a Local Customer Service Representative in sunny San Diego! We're seeking empathetic communicators to deliver exceptional support to our community. Enjoy flexible scheduling and comprehensive paid training to kickstart your career. No experience required – we provide all tools for success. Make a real impact while growing professionally with a company that values your development.
Why Join Us?
- Competitive hourly pay + performance incentives
- 100% paid training program
- Flexible part-time shifts
- Clear career advancement path
- Supportive team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for resolution times and satisfaction
- Participate in ongoing training programs
- Represent company values in all customer interactions
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Customer-focused mindset with problem-solving abilities
- Basic computer proficiency
- Ability to work 20-25 hours/week (evenings/weekends)
- San Diego residency preferred
- Positive attitude and reliability
- No prior experience required – training provided