Job Description
Are you looking for a rewarding career in the heart of North Carolina? We are hosting a special Hiring Event for a Local Customer Service Representative position in Charlotte. This is a fantastic opportunity to join a thriving team where your voice matters.
At Charlotte Support Solutions, we pride ourselves on delivering exceptional service to our community. As a Part-Time Representative, you will be the face of our brand, ensuring every client interaction is positive and efficient. We are currently seeking individuals who are passionate, reliable, and eager to grow within a supportive environment.
Why Apply?
- Competitive hourly pay starting at $15.00.
- Flexible scheduling to fit your lifestyle.
- Opportunities for advancement within the company.
- Modern, collaborative work environment.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly demeanor.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and service requests accurately using our CRM systems.
- Update customer account information and maintain detailed records.
- Collaborate with team members to improve service protocols and processes.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus, but we provide training.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced office setting.
- Reliable internet connection and computer proficiency.