Job Description
Join MetroServe Solutions at our exclusive Philadelphia hiring event! We're seeking passionate Local Customer Service Representatives to deliver exceptional experiences to our Philadelphia community. This is your chance to launch a rewarding career with a company that values local talent and career growth. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real impact in your neighborhood.
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 1500 Market Street, Suite 400
🎁 On-the-spot interviews and same-day offers available!
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person with exceptional professionalism
- Resolve customer issues efficiently using our proprietary CRM system
- Build strong relationships with Philadelphia-based clients and community members
- Process transactions and maintain accurate customer records
- Collaborate with local teams to improve service delivery
- Participate in continuous training to enhance product knowledge
- Contribute to community outreach initiatives in Philadelphia
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of customer service experience in a local service environment
- Exceptional communication skills with a warm, approachable demeanor
- Proficiency with CRM software and Microsoft Office Suite
- Strong problem-solving abilities and conflict resolution skills
- Ability to work flexible hours including weekends
- Philadelphia residency preferred (local knowledge highly valued)
- Valid driver's license and reliable transportation