Job Description
Join our award-winning customer service team and become the voice of our community! ConnectCare Solutions is seeking passionate Weekend Customer Service Representatives to deliver exceptional support to local residents in Minneapolis. Enjoy flexible weekend schedules, competitive pay, and a supportive environment where your contributions make a real difference. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start your rewarding career journey!
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism and empathy
- Resolve customer issues efficiently using CRM systems and knowledge bases
- Document interactions accurately in compliance with company policies
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Support weekend hiring events for Pennsylvania expansion roles
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in a local market
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work independently and manage time effectively
- Weekend availability (Saturday/Sunday shifts)
- Passion for serving diverse communities