Job Description
Join our award-winning team as a Local Customer Service Representative and launch your career with paid training! We're seeking energetic professionals to deliver exceptional service during weekend shifts in Wichita, KS. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth matters. No experience required – we provide all training!
Why Choose Us:
- Free paid training program
- Weekend shift flexibility (Sat/Sun)
- Health/dental/vision benefits
- Career advancement opportunities
- Team-focused culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy
- Document interactions in CRM systems with precision
- Meet/exceed customer satisfaction metrics
- Collaborate with cross-functional teams
- Adhere to compliance protocols
- Master product knowledge through continuous learning
Qualifications
- High school diploma or equivalent
- Weekend availability (Sat/Sun 8am-8pm)
- Strong communication skills
- Basic computer proficiency
- Problem-solving mindset
- Positive attitude under pressure
- Pass background/drug screening