Job Description
Join our dynamic team at Apex Solutions Group as a Local Customer Service Representative and experience the difference weekly pay makes! We're seeking passionate individuals to deliver exceptional support to our valued customers right here in Charlotte. Enjoy competitive compensation, comprehensive training, and a supportive environment where your growth matters. Apply today and start your rewarding career journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve customer inquiries, complaints, and technical issues efficiently
- Process transactions and update customer accounts accurately
- Collaborate with cross-functional teams to enhance service quality
- Maintain detailed records of customer interactions and resolutions
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and commitment to customer satisfaction