Job Description
Join LocalCare Careers as a Local Customer Service Representative and start your rewarding career immediately! We're seeking passionate individuals to deliver exceptional support to our Houston community. Enjoy weekly pay, competitive benefits, and a supportive environment where your growth is prioritized. No experience? No problem! We provide comprehensive training to set you up for success. Apply today and make a difference in your local neighborhood!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues efficiently while maintaining a positive customer experience
- Update customer records in CRM systems with accurate information
- Collaborate with team members to address complex customer needs
- Meet daily performance metrics for call volume and resolution time
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Windows OS and basic software
- Ability to work flexible shifts including weekends
- Valid government-issued ID and work authorization
- Pass background check and drug screening