Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectServe Solutions is seeking motivated Night Shift Call Center Agents in San Diego to join our dynamic team. No experience required – we provide all the training needed to succeed. Enjoy competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Perfect for night owls seeking stable income with zero upfront costs.
What We Offer:
- Full paid training program (2 weeks)
- Night shift differential pay
- Health benefits after 90 days
- Performance bonuses
- Career advancement pathways
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rate)
- Collaborate with team members to improve service
- Adhere to compliance and security protocols
- Participate in ongoing training and coaching
Qualifications
- High school diploma or equivalent
- Availability for night shifts (10 PM - 6 AM)
- Strong communication and listening skills
- Basic computer proficiency
- Customer service mindset (patience and empathy)
- Ability to multitask in fast-paced environment
- Reliable transportation to San Diego office
- No prior experience required