Job Description
Join our exclusive hiring event for night shift call center professionals! Global Customer Solutions Inc. is seeking dynamic individuals to join our award-winning team in Virginia Beach and California. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for career growth.
Why Choose Us?
- Flexible scheduling options
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement program
- Advancement opportunities
Event Details:
📅 Date: October 15, 2023
⏰ Time: 6:00 PM - 9:00 PM
📍 Location: 123 Oceanfront Drive, Virginia Beach, VA
California positions available via virtual interview. Bring your resume and photo ID!
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve inquiries regarding billing, technical support, and account management
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
- Adhere to strict confidentiality protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong typing skills (40+ WPM)
- Proficient with Windows OS and basic software
- Excellent verbal/written communication skills
- Ability to work independently in a fast-paced environment
- Reliable transportation for in-person event
- Flexible availability for night shifts (10 PM - 6 AM)