Job Description
Join ConnectCare Solutions as a Night Shift Customer Service Representative and kickstart your career with comprehensive paid training! We're seeking dedicated professionals to provide exceptional support to our Oklahoma City community while working flexible overnight hours. Enjoy competitive pay, full benefits, and a supportive environment designed for growth. Perfect for night owls seeking stability and advancement opportunities in the heart of Oklahoma.
Responsibilities
- Deliver outstanding customer support via phone, email, and chat during overnight shifts
- Resolve inquiries, troubleshoot issues, and process transactions efficiently
- Maintain detailed records in CRM systems and document interactions accurately
- Collaborate with day teams to ensure seamless customer experiences
- Adhere to compliance standards and security protocols
- Continuously improve through ongoing training modules
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced overnight environments
- Basic computer proficiency and typing accuracy
- Customer service experience preferred but not required
- Reliable transportation to Oklahoma City location
- Flexibility to work 11 PM - 7 AM schedule