Job Description
Launch your career in customer service with comprehensive paid training! CustomerFirst Solutions is seeking motivated individuals for entry-level call center positions in Louisville, KY. No experience necessary – we provide all tools for success.
What You'll Gain:
- 4-week paid training program ($16/hour during training)
- Full-time benefits (health, dental, vision)
- Career advancement opportunities
- Performance-based quarterly bonuses
- Modern, supportive work environment
Join our team dedicated to delivering exceptional customer experiences while building your professional foundation.
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet quality and productivity metrics
- Collaborate with team members on process improvements
- Upsell products/services when appropriate
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to type 25+ WPM
- Positive, solution-oriented mindset
- Reliable transportation to downtown Louisville
- Passion for helping customers