Job Description
Start your career in customer service with our comprehensive paid training program! ConnectSphere Solutions is seeking enthusiastic individuals with no prior experience to join our award-winning call center team in Atlanta, Georgia. We provide all necessary training, so no previous experience is required—just a positive attitude and willingness to learn. Enjoy competitive hourly pay, benefits package, and growth opportunities within our dynamic organization.
What We Offer:
- Full paid training program (4 weeks)
- Competitive hourly wage + performance bonuses
- Comprehensive health benefits (medical/dental/vision)
- Paid time off and holidays
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and issues efficiently
- Document interactions accurately in CRM systems
- Meet or exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and skill development
Qualifications
- No prior call center experience required
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to our Atlanta facility