Job Description
Launch Your Career in Customer Service with Paid Training!
Join our award-winning call center team in Fort Worth, TX, and receive comprehensive paid training to become a Customer Service Agent. No experience required – we provide all the tools and support you need to succeed in this urgent hiring opportunity.
Why Choose Us?
- Free paid training program (valued at $2,000)
- Full-time positions with benefits package
- Career advancement opportunities
- Modern, collaborative work environment
- Performance-based bonuses
Our Fort Worth facility is hiring immediately for motivated individuals ready to grow with us. Start your journey toward a stable, rewarding career today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (calls/hour, quality scores)
- Document interactions accurately in company databases
- Collaborate with team members to resolve complex issues
- Participate in ongoing training sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- No prior experience required – training provided
- Must pass background check and drug screen