Job Description
Join our award-winning call center team in Fort Worth, TX with paid training and immediate openings! No experience required – we invest in your success with comprehensive paid training programs. Enjoy competitive pay, flexible schedules, and career growth opportunities in a dynamic environment. As a Customer Service Representative, you'll be the voice of our brand, delivering exceptional experiences to clients nationwide.
Why Choose Us?
- Full paid training (2 weeks) with certification
- Competitive hourly wages + performance bonuses
- Health benefits, 401(k), and paid time off
- Modern downtown Fort Worth office with free parking
- Clear career advancement path to Team Lead/Supervisor
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries and technical issues
- Document interactions in CRM systems accurately
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Reliable transportation to downtown Fort Worth
- Flexible availability (including weekends/evenings)
- Passion for helping customers and problem-solving