Job Description
Launch your customer service career with our paid training program! Customer Connect Solutions is seeking motivated individuals for part-time call center positions in Charlotte, NC. No experience required—we’ll equip you with the tools to succeed in a dynamic, supportive environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Join our team of dedicated professionals committed to delivering exceptional customer experiences.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve processes
- Adhere to compliance and confidentiality guidelines
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Reliable internet connection for remote options
- Positive attitude with problem-solving mindset
- Availability for evening/weekend shifts