Job Description
Join our award-winning team with PAID TRAINING for a rewarding part-time career in customer service! We're seeking motivated individuals in Tampa to deliver exceptional support experiences. No experience required - we invest in your growth with comprehensive paid training and flexible scheduling. Enjoy competitive pay, performance bonuses, and a supportive team environment. Start your career journey today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Adhere to compliance protocols and security standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Ability to multitask in fast-paced environment
- Customer-focused mindset and problem-solving aptitude
- Reliable internet connection for remote work option
- Flexible availability including evenings/weekends
- No prior experience required - training provided