Job Description
Launch your career in customer service with our paid training program! No experience required—we'll teach you everything you need to succeed as a Call Center Representative at CustomerFirst Solutions. Join our Philadelphia team and enjoy competitive pay, benefits, and growth opportunities.
What You'll Gain:
- 4-week paid training program ($15/hour during training)
- Full benefits package (medical/dental/vision) after 90 days
- Clear career path with advancement opportunities
- Modern, collaborative work environment
Ready to build a rewarding career? Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using knowledge base and internal resources
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service
- Participate in ongoing training and coaching sessions
- Adhere to compliance and security protocols
Qualifications
- No prior experience required—training provided!
- High school diploma or equivalent (mandatory)
- Strong verbal communication skills
- Basic computer literacy and typing ability
- Positive attitude and problem-solving mindset
- Reliable transportation to Philadelphia office
- Ability to work flexible shifts including weekends