Job Description
Start your career with paid training and weekly pay! CustomerFirst Solutions is seeking motivated Customer Service Representatives in Jacksonville, FL. No experience required—our comprehensive training program equips you with essential skills for success. Enjoy competitive pay, weekly direct deposit, and opportunities for advancement. Join our award-winning team dedicated to exceptional customer experiences and professional growth.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems and company protocols
- Process orders, returns, and account updates with precision
- Document interactions accurately in customer databases
- Meet/exceed performance metrics for quality and productivity
- Collaborate with team members to enhance service delivery
- Complete paid certification modules within designated timeframe
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal/written communication skills
- Basic computer proficiency and typing ability (35+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Passion for helping others and problem-solving
- Reliable transportation to Jacksonville office
- Background check and drug screen required
- Must attend all paid training sessions (4 weeks)