Job Description
Launch your career with our comprehensive paid training program for Customer Service Representatives! At ClientFirst Solutions, we invest in talent and provide industry-leading onboarding to prepare you for success. Join our dynamic team in Houston and gain valuable skills while earning a competitive salary. Enjoy full benefits, career advancement opportunities, and a supportive work environment designed for growth.
What We Offer:
- 4-week paid training program ($20/hour during training)
- Comprehensive health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and company holidays
- Opportunities for career advancement
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call handling and customer satisfaction
- Continuously develop product knowledge
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent (degree preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Customer service experience a plus
- Reliable transportation to our Houston office
- Positive attitude and willingness to learn