Job Description
Join our award-winning customer service team at CustomerConnect Solutions! We're hosting a exclusive hiring event for motivated individuals seeking flexible part-time opportunities in Albuquerque. Enjoy competitive pay, comprehensive training, and a supportive work environment. Apply now to secure your spot at our on-site interview event!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience preferred
- Strong verbal communication and active listening skills
- Basic computer proficiency with Windows applications
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset