Job Description
Join our dynamic team at Texas Connect Solutions and launch your customer service career immediately! We're seeking enthusiastic Part-Time Call Center Agents to provide exceptional support to clients across Texas. Enjoy flexible scheduling, competitive pay, and comprehensive training—all while making a real impact in your local community. No experience necessary—just a passion for helping others and a commitment to excellence.
Why Work With Us?
• Competitive hourly wages starting at $15
• Flexible shifts (evenings/weekends available)
• Paid training and career advancement paths
• Health benefits for part-time employees
• Collaborative team environment
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Reliable internet connection for remote work option
- Positive attitude and problem-solving mindset
- Available to work evenings/weekends