Job Description
Join our dynamic team at ConnectServe Solutions as a Part-Time Call Center Agent with immediate start opportunities! We're seeking energetic individuals to deliver exceptional customer experiences while enjoying flexible hours in our Atlanta, GA facility. No prior experience required—comprehensive training provided. Perfect for students, career changers, or those seeking supplemental income. Competitive hourly rates plus performance bonuses. Apply today and start your rewarding customer service journey tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions and maintain accurate call logs
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to address complex customer issues
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable high-speed internet access for remote work option
- Flexible availability including evenings and weekends
- Previous customer service experience preferred but not mandatory
- Type 30+ WPM with high accuracy