Job Description
Launch your customer service career with our paid training program! We're seeking motivated part-time call center agents in Tampa to join our award-winning team. No prior experience required—comprehensive training provided to ensure your success. Enjoy flexible scheduling, competitive pay, and opportunities for advancement. Join a supportive environment where your growth is our priority.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution
- Collaborate with team members to enhance customer experience
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to Tampa location
- Flexible availability including evenings/weekends