Job Description
Launch your career with Louisville Customer Solutions – a leading call center offering comprehensive paid training for motivated individuals! We're seeking part-time Call Center Agents to join our dynamic team in Louisville, KY. No prior experience is required – we provide all the tools and training you need to succeed. Enjoy flexible scheduling, competitive pay, and a supportive environment where your growth is our priority. If you're a great communicator with a passion for helping others, apply today and start earning while you learn!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Reliable transportation to our Louisville location
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and customer-focused mindset
- Willingness to complete paid training program