Job Description
Join our exclusive hiring event for part-time call center professionals in Chicago! ConnectServe Solutions is seeking dynamic individuals to join our award-winning customer service team. This is your chance to secure a flexible role with competitive pay, comprehensive training, and growth opportunities. Event Details: October 15th, 10 AM - 4 PM at our downtown Chicago location. On-site interviews, same-day offers available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service/call center experience
- Exceptional verbal communication skills
- Ability to type 35+ WPM with accuracy
- Proficiency with CRM software (Salesforce experience a plus)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset